Your 10 year limited warranty does not cover wear and tear from normal use, misuse or neglect, or repairs beyond the warranty period. Moving parts and wheels will show signs of normal wear with use and may need to be repaired or replaced. The warranty does not cover damage as a result of airline abuse and mishandling. If an airline damages your luggage, Ricardo Beverly Hills recommends that you file a claim directly with the airline. For warranty information:
Call or Write to:
Ricardo Beverly Hills
6329 S 226th Street
Kent, Washington 98032
Monday-Friday 6:30am - 6:00pm PST
(800) 724-7496